Contact Us
Get in touch with our team for inquiries and support
Our Location
6-100, Aioi-cho, Naka-ku, Yokohama, Kanagawa, Japan
Phone Number
Email Address
Get In Touch
Have questions about our vehicles or services? Fill out the form below and our team will get back to you as soon as possible.
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
- Holidays: Closed
Frequently Asked Questions
The entire process typically takes 8-12 weeks from vehicle selection to delivery. This includes 1-2 weeks for sourcing and purchase, 4-6 weeks for shipping (depending on destination), and 2-4 weeks for customs clearance and local delivery. We provide regular updates throughout the process.
We can import virtually any type of Japanese vehicle, including sedans, SUVs, sports cars, luxury vehicles, commercial vehicles, and classic cars. However, import eligibility depends on your country's regulations, particularly regarding vehicle age, emissions standards, and safety requirements.
We accept bank transfers, credit cards, and PayPal for deposits and payments. For vehicle purchases, we typically require a 10-20% deposit to secure the vehicle, with the remaining balance due before shipping. All transactions are secure and transparent, with detailed invoices provided.
We pride ourselves on transparency. Our quotes include all our service fees, but please note that import duties, taxes, and local registration fees vary by country and are not included in our service packages. We provide detailed estimates of these additional costs during the consultation phase.
While most Japanese used vehicles are sold without manufacturer warranties, we offer optional extended warranty packages for additional peace of mind. These third-party warranties cover major mechanical components and can be customized based on your needs and budget.
While we don't directly handle local vehicle registration, we provide all necessary documentation required for registration in your country. Our team can also offer guidance on the registration process and connect you with local partners who can assist with registration services in major markets.
To purchase a car, you'll need a valid ID (passport or Japanese residence card), proof of address, and a Japanese driver's license or International Driving Permit. For financing, additional documents such as proof of income may be required.
Yes, we offer various financing options to help you purchase your dream car. We work with multiple financial institutions to provide competitive interest rates and flexible payment terms. Our finance team will assist you in finding the best option that suits your budget and requirements.
We accept trade-ins and will provide you with a fair market value for your current vehicle. The trade-in value can be applied as a down payment towards your new car purchase, potentially reducing your financing amount or out-of-pocket expenses.
Yes, we provide international shipping services for our vehicles. We have extensive experience in exporting cars to various countries and can handle all the necessary paperwork, customs clearance, and shipping arrangements. Please contact our international sales team for more information about shipping to your specific location.
We offer various warranty options depending on the vehicle's age and condition. New cars typically come with the manufacturer's warranty, while used vehicles may include a limited warranty. We also offer extended warranty plans for additional peace of mind. Our sales representatives will explain all available warranty options for your specific vehicle of interest.
Simply contact us with the vehicle details you're interested in, including make, model, year, and any specific requirements. Our team will provide you with a comprehensive quote that includes vehicle cost, shipping, insurance, and our service fees. We can also help you find specific vehicles if you have particular requirements.
We offer comprehensive pre-purchase inspections including mechanical checks, body condition assessment, interior evaluation, and documentation verification. Our experienced technicians provide detailed reports with photos to ensure you know exactly what you're purchasing before making a commitment.
Yes, we have access to major Japanese auto auctions including USS, TAA, and others. We can bid on your behalf for specific vehicles or help you find the perfect car based on your criteria. Our auction specialists have years of experience and can guide you through the entire process.