Privacy Policy
How we collect, use, and protect your information
Last updated: July 6, 2025
Your Privacy Matters
At WashinAuto, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
1.1 Personal Information
We collect personal information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
1.2 Vehicle Preferences
We collect information about your vehicle preferences, search history, and inquiries to better serve your automotive needs and provide personalized recommendations.
1.3 Usage Information
We automatically collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
2.1 Service Provision
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your orders and account.
2.2 Personalization
We use your information to personalize your experience, recommend vehicles that match your preferences, and provide relevant content and advertisements.
2.3 Communication
We may use your contact information to send you updates about our services, promotional offers, and important notices. You can opt out of marketing communications at any time.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers, under strict confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
5. International Transfers
As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
6. Your Rights
6.1 Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us directly.
6.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used format.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal obligations and legitimate business interests.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@washinauto.com or call +81-3-1234-5678.
Questions About Your Privacy?
If you have any concerns about how we handle your personal information or would like to exercise your privacy rights, please don't hesitate to contact our privacy team at privacy@washinauto.com.